Privacy Policy

Last Updated on September 27th, 2023

1. General provisions.

1.1. Elyland Investment Company Limited (hereafter referred to as «We» or «Company») takes all the necessary measures to process and protect the personal data of players of the GAME "Maze Survival: Fun Escape Game" (hereafter referred to as «Game»).

1.2.This policy (hereafter referred to as «Policy» or «Privacy Policy») as well as the End User License Agreement and all its addenda, regulate issues related to the collection, storage and processing of personal and other data of the players participating in the Game, which the Company collects as a result of You using the Game. To ensure transparency and security, Our Privacy Policy as set forth below will inform You about the nature, scope, and purpose of the personal data processed by us. This Privacy Policy also explains how personal information (personal identifiable information, personal data) is collected, used and disclosed by Us while using the Game, or any related services made available through this application, or when You otherwise interact with us.

1.3. We reserve the right to update this Privacy Policy at any time without prior notice. We will process data in accordance to the Privacy Policy that you have consented to at the time of your consent. Upon a change in Policy, we will alert you with a conspicuous in-Game banner notice; your continued use of the Game and/or its services will constitute Your consent to the updated Policy. Use the “Last Updated” date in this Policy to determine when it was last changed.

1.4. Please note that We may combine the information We collect from You independently with the data that You provide Us with.

1.5. Capitalized terms that are used in this document signify the same concepts as those in the EULA.

2. Information on the person (controller) who controls the processing of players’ personal and other data in the Game:

Elyland Investment Company Limited, HE 266867, address: 7 Florinis, Greg Tower, 2nd floor, 1065, Nicosia, Cyprus. You can contact us via support@maze.elyland.net or legal@elyland.net.

3. What do we mean under personal identifiable information or personal data?

3.1. Personal data or personal identifiable information means any information relating to an identified or identifiable natural person. The definition of personal data now encompasses not only natural person’s explicit identifiers like name or email address, but also any identifiers (for example, Your device ID etc.) together with other personal data.

3.2. We comply with applicable privacy laws (COPPA, GDPR, etc.)

4. Categories of information We collect.

4.1.We collect, process, or use the following categories of personal and other data:

- Your name and other data that you have provided while contacting Us via telephone, email or in any other way.

- Your use of the Game (such as level completing and other activity).

- Your connection information (such as content updating, etc.).

- Your in-app purchases.

4.2. Payment information: payments that You may make for the purpose of purchasing Additional Services or objects in the Game, will be processed only as in-app purchase by the App Store or Google Play Store according to its confidentiality and security policy.

4.3. Information about Your in-app transactions and Your progress in the Game are stored in the application on Your device and/or using Apple/Google Play Service according to its confidentiality and security policy.

5. Children’s data.

5.1. We understand that children may use Our Game.

We do not collect and process any identified or identifiable information of natural person, including children, exept specified in item 4.1.

We do not collect geolocation information from apps, and any identifiers (for example, Your device ID).

6. When do We collect information?

6.1. We collect information from You when You have provided while contacting us via telephone, email or in any other way.

7. Purposes for processing information according to this Privacy Policy.

7.1. We collect and process your personal data in order to:

- Fulfill Our duties as specified in EULA;

- Provide You with the services in the Game and access to the Game that You expect from Us and customer support per Your request;

- Provide You with information about the Game and the services in the Game, e.g. notifications about changes in the Game, and/or rules that regulate the process of the Game;

- Improve the Game and services it offers, including technical part of the Game, making sure players abide by the Game rules, ensuring players’ safety in the Game;

- Process transactions and send notices about Your transactions;

- Resolve disputes and troubleshoot problems.

8. What is the legal basis for processing your personal information?

8.1. We are committed to protecting Your privacy and handling Your data in an open and transparent manner and as such We process Your personal data for the following reason:

You have provided your consent or concent of your parent (if you are miner 13 years old). Provided that You have given Us Your specific consent for processing then the lawfulness of such processing is based on that consent. You have the right to revoke consent at any time. However, any processing of personal data prior to the receipt of Your revocation will not be affected.

9. Transfer of information to third parties.

9.1. We do not sell or rent Your personal information to third parties. We do not transfer Your personal data to third parties.

10. Cross-border data transmission.

10.1. Your personal data may be stored on servers that are located beyond the borders of Your country of origin or residence. We take all technical and organizational measures to ensure the security and safety of any of Your personal data that may be stored and processed outside of Your local jurisdiction. Personal data of the EU residents is kept within EU territory.

11. Changing or deleting Personal data or other information on a player, and refusal to provide such data.

11.1. If You wish to find out what information about You is being stored, You may do so by sending Us a request at this email: legal@elyland.net. You can also send Us a request to delete or change Your personal data.

You can delete Your account in Game by yourself by deleting the application of Game from Your device. Please note that in the case of deletion of the application of Game from Your device all of the Game’s progress and in-Game transactions may become unavailable to You without possibility to recover them.

11.2. At Your request, We will delete Your personal data and will make a commercially reasonable effort to delete any other information related to You. However, certain data may be stored on Our side even after the deletion of Your personal data. Besides, the requirement of information deletion is conditioned by the need of complying of legal obligations and resolving possible disputes.

12. How do We protect Your information?

12.1. Our servers are scanned on a regular basis for security holes and known vulnerabilities in order to make Your user experience as safe as possible.

12.2. We use regular malware scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. We provide training to Our employees and subcontractors on data protection best practices and require them to enter into a confidentiality agreement. In addition, all personal information You supply is encrypted via Secure Socket Layer (SSL) technology.

12.3. We implement a variety of security measures when a player interact with the Game, places an order enters, submits, or accesses their information to maintain the safety of Your personal information. However, while We use all reasonable efforts to protect Your personal information, We cannot guarantee the absolute security of Your data submitted through Our Game.

13. Ads

13.1. We will display only contextual advertising (not behavioral).

14. Contact details:

If You have any questions concerning the procedures We use to process Your information, or information related to You in the Game, kindly submit them at the following email: legal@elyland.net.